From 24/7 replies to revenue reports: everything RatePort does today.
01
However the agent writes, RatePort understands the request, asks for what's missing and replies in the agent's language.
hi 12-15 oct 2 pax dbl bb price?
Hello! For 12–15 October our double room with breakfast is available: 3 nights, €486 net in total. Your offer link is ready 👇
Free-text message → understood request → offer
Pulls dates, guests and room type out of short, messy messages.
Dates, adults, children and room type are pulled from a single message. If something's missing the agent gets a search screen to pick room type, guests and dates.
Whatever language the request comes in (Turkish, English and more), the reply goes out in it.
The agent's language is detected automatically and the reply is sent in the same language; Turkish, English, German, French, Russian and Arabic are the priority languages. You only need to write your knowledge base in Turkish.
Pool, transfer and check-in questions are answered from your brochure.
Pool, transfer, pets, check-in time… Facts are extracted from your brochure or PDF and you approve them. Questions without an answer go to your team.
The room is held during the offer; the agent is reminded before it expires.
While the offer is open the room is held for the option time; the agent is reminded automatically before it expires.
02
You set the price; RatePort works out the right rate for each agent and each occupancy level.
| Fri%68 | Sat%88 | Sun%93 | Mon%54 | |
|---|---|---|---|---|
| Daily rate (BAR) | €180 | €210 | €240 | €160 |
| FIT26 · BAR −15% | €153 | €210 | €240 | €136 |
| Sunway · BAR −10% | €162 | €210 | €240 | €144 |
Sample: Above 85% occupancy discounts close; at 90% a minimum stay applies (default settings).
Agent-specific net contract rates or a percentage off the daily rate.
Set agent-specific net contract rates or a percentage discount on your daily BAR. Agents without a rate plan see your standard daily selling price.
As the hotel fills, discounts close and options shorten.
At the occupancy thresholds you set, discounts change automatically, option times shorten and a minimum stay kicks in.
Minimum stay per room type for holidays, fairs and peak season.
Set a minimum stay by room type for holidays, fairs, congresses or peak season.
Close sales with one switch or approve every offer yourself.
Stop-sale by room type and date instantly; manual approval mode halts the whole automatic offer flow with one switch.
VAT, accommodation tax and promotions flow into every offer.
VAT and accommodation tax are calculated in full. Run early-booking and last-minute promotions and offer room upgrades within the occupancy range you choose.
03
Offers, payments, credit accounts and receipts in one place; money goes straight to your account.
Credit accounts
Within limit
Close to limit
3 days overdue · reminder sent
Receipt matched: Ege Tur · €2,400
Sample data
Room, price and cancellation terms on one screen; the agent confirms in a tap.
An agent-specific link with an option time showing room details, price, cancellation terms and contract acceptance on one screen.
The agent pays by card; the money goes straight to your account.
The agent pays securely by card and the amount goes straight to your hotel's account. You choose whether you collect in EUR or TRY.
Limits and due dates are tracked; reminders go out on WhatsApp.
Per-agent credit limit, due dates, statements and automatic WhatsApp due-date reminders. When the limit is reached, requests go to your approval desk.
Upload a transfer receipt and the agent and amount are matched.
Upload a bank transfer receipt; AI matches the paying agent and the amount. You check it and confirm with one click.
Announce rooms that would stay empty to the agent group you choose.
Send bulk WhatsApp announcements to the agent groups you choose and turn rooms that would stay empty into revenue.
04
See what closed automatically, what's waiting for you and why a request was lost, on one screen.
Last 7 days
RequestsBookingsSample data
Group, over-limit and out-of-rule requests, in order.
Group requests, credit limit breaches and every exception outside your rules are listed with option time and priority on one screen.
Every conversation in one place; take over whenever you like.
All agent conversations are collected in one place. Stop the automatic flow at any time, take over and reply yourself.
Lost requests, agent volumes and sales charts.
Reasons for lost requests, response performance, revenue and volume by agent, sales and usage statistics in charts.
Bookings are noted ready for PMS entry; integrations are coming.
Confirmed bookings are noted so your front office can enter them under a single RatePort profile, and a confirmation email goes to your team. Sistem Otel, HotelRunner and ElektraWeb integrations are coming soon.
Every agent request meets a professional answer the second it arrives. Try it free for 15 days; setup takes minutes.